A wide variety of TBS technical experts equipped with various certifications, and a proven track record of successful projects. They complement your IT department using a streamlined and straightforward engagement process.
Managed Services for Endpoint Devices
Our solution is designed to address daily technical challenges associated with endpoint devices, enabling companies to focus on strategic innovation. Supported by a dedicated team, our cost-effective model ensures robust cybersecurity and proactive device management.
Partner with us and experience the difference in managing your endpoint devices
Overview
We understand the challenges faced by IT leaders in navigating technical issues, streamlining processes, and managing tight IT budgets – all while striving to focus on strategic initiatives, foster innovation and drive business growth.
Our managed services are here to tackle day-to-day technical requirements, with a keen focus on endpoint devices. Efficiently addressing incidents and problems, we proactively identify recurring issues and suggest automation strategies. We provide a predictable and cost-effective model for handling operational tasks. With specialized expertise and a dedicated team, we aim to become an extension of your IT team, bridging gaps in staff and skills.
In today’s era of remote and hybrid work, the critical importance of robust, adaptable cybersecurity measures is acknowledged. Our approach integrates awareness training with an emphasis on practices that fortify cybersecurity. With us, you can concentrate on business innovation and strategic projects without being hindered by operational complexities.
Why choose us
Services
Expertise and Experience
Initial Assessment
A detailed infrastructure assessment during the onboarding period to ensure the offered service levels and to align the service with the customer’s needs and expectations.
Service Desk
Our dedicated service desk team is ready to manage and resolve customer requests within agreed service level agreements (SLAs) and timelines. Rest assured that your IT team will receive prompt and efficient support for their technical needs.
Incident and Problem Management
Our incident management team is dedicated to restoring service as quickly as possible when incidents occur. Meanwhile, our problem management experts focus on identifying and resolving the underlying root causes to prevent future occurrences.
Remote Monitoring
Our robust managed monitoring system ensures the health, performance, and security of your critical infrastructure. By proactively monitoring and analyzing relevant data, we can identify and address potential issues before they impact your operations.
Configuration Management
Our configuration management process ensures accurate and reliable information about your IT assets and configurations. By maintaining comprehensive records, we can effectively manage changes and minimize risks associated with misconfigurations.
Proactive Maintenance and Capacity Management
We go beyond reactive support by proactively identifying potential issues and addressing them before they impact your operations. Our capacity management process ensures that your IT resources are correctly sized to meet your current and future business requirements.
Comprehensive Reporting
We provide detailed reports on the services we deliver, giving you insights into the performance and status of your IT infrastructure.
Contact us
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