Managed Services

IT leaders today’s challenges

As the workforce becomes increasingly distributed, the need for heightened cybersecurity measures is of supreme importance. CIOs face the challenge of securing corporate data across multiple locations and devices which involves implementing robust cybersecurity protocols that protect against threats without hindering productivity.

Our solution

Security management: We implement advanced security protocols tailored to hybrid work models, ensuring that data is protected whether it’s accessed from the office or remotely. Our managed security service includes regular automated external and internal scans of your IT infrastructure, penetration testing to address security risks before they become serious threats, continuous real-time monitoring and prevention of malicious activities.

IT leaders today’s challenges

IT leaders are often tasked to deliver maximum business value while operating within tight budget constraints. Thus they need solutions that optimize resource allocation and demonstrate clear benefits and tangible returns on investment.

Our solution

Capacity planning: We assist in planning for future growth by ensuring that IT infrastructure is scalable and can handle increased demands for storage, processing, and data retrieval. This proactive approach prevents costly last-minute upgrades and ensures a smooth expansion as the organization grows.

Managed security services: We significantly reduce the costs associated with in-house security management. You save on hardware, software, operations, and personnel expenses by leveraging our expertise and economies of scale. This results in a leaner IT budget, freeing up funds for other strategic initiatives.

IT leaders today’s challenges

Investments in areas like security are often challenging to justify as they do not directly contribute to revenue but are essential for protecting the organization. IT leaders must justify these expenditures by showing their importance in terms of risk mitigation and long-term savings.

Our solution

Reporting service: By providing transparent insights into the delivered services, reports establish a direct connection between the investments made and the tangible outcomes achieved. Tangible metrics help CIOs communicate the impact of these expenditures to stakeholders.

IT leaders today’s challenges

The tech industry faces a talent shortage, particularly for complex IT projects. CIOs must find ways to attract and retain skilled professionals, often competing with other organizations for the same talent pool.

Our solution

TBS serves as a talent pool, offering access to a diverse set of skills across endpoints, infrastructure, and security. We act as an extension of your IT team to alleviate the burden on internal resources. This enables IT leaders to supplement their teams with specialized expertise, filling skill gaps efficiently.

IT leaders today’s challenges

IT Directors are tasked with resolving technical challenges promptly to minimize downtime and maintain business continuity. To keep everything running smoothly they need processes and resources in place to address problems as they arise.

Our solution

Service Desk: Our 24/7 Service Desk ensures that immediate technical challenges are addressed promptly. Clients have continuous access to our support, minimizing downtime and maintaining seamless operations.

IT leaders today’s challenges

IT Directors must allocate their department’s resources efficiently, balancing routine maintenance with strategic projects. This involves prioritizing tasks, optimizing workflows, and ensuring the team’s efforts align with business objectives.

Our solution

Problem management: We don’t just resolve incidents; we delve into the root causes to prevent future occurrences. This strategic approach to problem management allows IT Directors to focus departmental resources on innovation and growth, rather than firefighting.