OutSystems Platform Operations Service

Short Summary

Our OutSystems Platform Operations service is tailored exclusively for customers running an OutSystems Pipeline on-premise. We take on the responsibility of maintaining the health and stability of your OutSystems platform, offering proactive monitoring, minor update installations, and optional support for Developer Account provisioning and permission management.

Target Customer

This service is designed for organizations using the OutSystems Platform on-premise who
seek assistance with:

01.

Ensuring the stability and performance of their OutSystems environment.

02.

Keeping their OutSystems platform up to date with minor updates and patches.

03.

Optionally managing Developer Accounts and permissions based on their specific
requirements.

Benefits

Platform Stability:

Enjoy a stable and reliable OutSystems platform, minimizing downtime and disruptions.

Proactive Monitoring:

We actively monitor your environment, identifying and addressing potential issues before they impact your operations.

Minor Updates:

Ensure your OutSystems platform is always running on the latest minor updates and patches for enhanced security and functionality.

Peace of Mind:

Rest easy knowing that your OutSystems platform is in capable hands, allowing you to focus on your core business activities.

Detailed Description of Deliverables

Platform Health Monitoring:

Continuous monitoring of your OutSystems environment, with real-time alerts and proactive issue resolution.

Minor Update Installation:

Timely installation of minor updates and patches to keep your OutSystems platform secure and up-to-date.

Issue Resolution:

Rapid response and resolution of any platform-related issues to minimize downtime and disruptions.

Developer Account Provisioning (Optional):

Provisioning and management of developer accounts, ensuring access controls are aligned with your organization’s needs.

Permission Management (Optional):

Fine-tuning of permissions and access rights for developers and users based on your specific requirements.

Documentation and Reporting:

Detailed documentation of platform health, updates applied, and actions taken, along with regular reports on platform performance.

Our OutSystems Platform Operations service empowers you to maintain a reliable and high-performing OutSystems platform without the hassle of day-to-day management. Leave the technical details to us, and benefit from a platform that consistently delivers outstanding results while accommodating your organization’s specific needs.

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