The Innovation Code: Center of Excellence (CoE)
Driving Innovation with Centers of Excellence at Telelink Business Services
In the fast-paced world of technology, staying ahead requires constant innovation and improvement. Telelink Business Services is embracing this challenge by establishing two Centers of Excellence (CoE) that are transforming the way the company operates and delivers value to its clients. These specialized departments, CoE Public Cloud and Productivity and CoE Cybersecurity, are designed to foster innovation, streamline operations, and maintain TBS’s position as a market leader.
The Role of Centers of Excellence
The Centers of Excellence are small, agile teams comprising 4-5 experts who drive change across TBS’s 500-person organization. By collaborating with various departments such as Pre-sales, Implementation and Consulting, and Operations, these teams ensure that TBS continues to deliver cutting-edge solutions and services. The CoE model allows for focused expertise and innovation, directly impacting the company’s ability to respond to market demands and customer needs.
CoE Public Cloud and Productivity
Under the leadership of Ognyan Yuskeseliev, the CoE Public Cloud and Productivity team focuses on researching competitive solutions and market trends. Their tasks include preparing strategies that optimize the return on investment for TBS’s current customers while identifying new opportunities for growth. By staying ahead of industry trends, this CoE ensures that TBS’s cloud and productivity services remain top-tier and relevant.
CoE Cybersecurity
Cybersecurity is one of the fastest-growing fields in technology, and the establishment of a dedicated CoE Cybersecurity unit underscores its importance to TBS. Led by Lubomir Tulev, this team is responsible for monitoring market trends and enhancing the company’s cybersecurity offerings. The CoE Cybersecurity team has quickly structured a comprehensive portfolio of services designed to meet the high expectations of businesses across various industries, ensuring they remain cyber-resilient.
Partnerships and Impact
TBS’s commitment to innovation is further strengthened through strategic partnerships with industry leaders such as Cisco, VMware, and Microsoft. These collaborations enable TBS to deliver advanced IT solutions to over 200 clients in Bulgaria, the Western Balkans, and beyond. By leveraging the expertise of its Centers of Excellence, TBS continues to provide exceptional value and service to its clients, maintaining its competitive edge in the industry.
Conclusion
The creation of the Centers of Excellence at Telelink Business Services marks a significant step forward in driving innovation and excellence within the organization. By empowering specialized teams to lead change and collaborate across departments, TBS is well-positioned to navigate the challenges of the technology landscape and continue delivering outstanding solutions to its clients. As TBS continues to grow and evolve, the impact of its Centers of Excellence will undoubtedly play a pivotal role in shaping the future of the company and the industry at large.
Watch the video – The Innovation Code: Center Of Excellence
